Dilmah was the first producer-owned tea brand to offer tea picked, perfected, and packed at its place of origin. Pioneered by founder and chairman Merrill J Fernando, the Sri Lankan has built the world’s third largest tea brand and a multigenerational family business over 30 years, based on ethics and philanthropy. “Dilmah is not a brand of tea, Dilmah is a philosophy of caring and sharing,” he tells James Beech, over a cup.