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short and long-term thinking

April 8, 2016

Family businesses claim superiority due to their long-term orientation. Nowhere is this more evident than their treatment of people

On a cold, rainy February night, I connected through New York’s La Guardia Airport. The plane stopped short of the gate, and the passengers walked down steps to the tarmac to collect our gate-checked bags and walk about 200 metres in the rain to the terminal.  This is the airport for America’s greatest city, I thought, yet it is clearly suffering from neglect.

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