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October 25, 2012

Few family businesses use them, but psychologists might be a better way of resolving conflicts than lawyers or consultants. CampdenFB looks at why.

"Happy families are all alike; every unhappy family is unhappy in its own way.” So says the first line of Tolstoy’s Anna Karenina. Even the great Russian novelist would have struggled to come up with a tale as meaty as that of the Shoens, the family behind Arizona-based truck and trailer leasing empire U-Haul. The drama began when, on his 70th birthday, the business’s founder Leonard Samuel transferred the majority of his shares to his 13 children. Little did he know the nightmare that would follow.

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