Randel Carlock from INSEAD is Berghmans Lhoist professor in entrepreneurial leadership and director of Wendel International Centre for Family Enterprise.
Ludo Van der Heyden is Solvay Professor of Technological Innovation.
Now that the family has put its governing board in place it faces the challenge of how to effectively communicate with the directors and how to reward them. Randel Carlock and Ludo Van der Heyden offer some advice
