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L.L. Bean

July 1, 2016

Leon Leonwood Bean made customer satisfaction his number one priority when he founded L.L. Bean. It was an ethos his quietly determined grandson Leon Gorman built an empire on.

The Gormans, the family behind American retail company L.L. Bean, have always prioritised customer satisfaction. CampdenFB takes a look at the people behind the brand.

L.L. Bean closes flagship store to remember Leon Gorman

September 16, 2015

L.L. Bean, the All-American fashion retailer based in Maine, has closed its 24-hour flagship store to remember third-generation family member Leon Gorman, who died this month from cancer. The philanthropist and businessman was 80.

It is the third time the chain’s Freeport store has closed since its all-hours service started in 1951. The two other occasions were the deaths of US president John F Kennedy and the company’s eponymous founder, L.L. Bean.

US family business beats Amazon, Google for best corporate reputation

February 18, 2015

A family-owned supermarket chain based in upstate New York has taken out multinational behemoths such as Google and Apple to be ranked the number one company for corporate reputation in the US.

A family-owned supermarket chain based in upstate New York has taken out multinational behemoths such as Google and Apple to be ranked the number one company for corporate reputation in the US.

Wegmans Food Markets knocked last year’s winner Amazon from the top spot in the annual Harris Poll reputation survey of more than 27,000 US consumers.

L.L. Bean third-gen donates island to conservation trust

January 23, 2014

A third-generation member of the family behind US outdoor clothing chain L.L. Bean has donated the island where his grandfather, the family business's founder, hunted for ducks to a conservation charity.

Walmart and Gap launch alternative safety agreement for Bangladeshi workers

July 11, 2013

Many North American clothing brands that refused to sign a union-backed safety agreement following April’s factory disaster in Bangladesh, have now formed their own alliance to improve worker safety in the country.