Leon Leonwood Bean made customer satisfaction his number one priority when he founded L.L. Bean. It was an ethos his quietly determined grandson Leon Gorman built an empire on.
The Gormans, the family behind American retail company L.L. Bean, have always prioritised customer satisfaction.CampdenFB takes a look at the people behind the brand.
A family-owned supermarket chain based in upstate New York has taken out multinational behemoths such as Google and Apple to be ranked the number one company for corporate reputation in the US.
A family-owned supermarket chain based in upstate New York has taken out multinational behemoths such as Google and Apple to be ranked the number one company for corporate reputation in the US.
Wegmans Food Markets knocked last year’s winner Amazon from the top spot in the annual Harris Poll reputation survey of more than 27,000 US consumers.
A third-generation member of the family behind US outdoor clothing chain L.L. Bean has donated the island where his grandfather, the family business's founder, hunted for ducks to a conservation charity.
A third-generation member of the family behind US outdoor clothing chain L.L. Bean has donated the island where his grandfather, the family business's founder, hunted for ducks to a conservation charity.
