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communication

“Roger, Rogers ... ” Communication, Canadian style
November 2, 2007

Rogers Communications is today Canada’s foremost provider of cable, telecoms and wireless services. But, as Marc Smith finds out from Edward Rogers, the family business’s story begins with the invention of a world first …

Rogers Communications is today Canada's foremost provider of cable, telecoms and wireless services. But, as Marc Smith finds out from Edward Rogers, the family business's story begins with the invention of a world first…

Change initiators: the rewards of communication
November 1, 2007

Many business leaders are afraid of change and it takes a brave family member to initiate the conversation. But how do you ensure you get it right? Allen Bettis explains how to be a successful change initiator when waiting quietly is not an option

Allen Bettis is principal of The Legacy Associates, a family business consulting firm based in Minneapolis.

Many business leaders are afraid of change and it takes a brave family member to initiate the conversation. But how do you ensure you get it right? Allen Bettis explains how to be a successful change initiator when waiting quietly is not an option

Maintaining harmony with vital family meetings
September 1, 2007

Family meetings can be the ideal place to establish values and air the conflicts within the family business. Joseph H Astrachan and Kristi S McMillan explain how important these meetings can be and how you can get the most out of them

Joseph H Astrachan is executive director, Cox Family Enterprise Center.
Kristi S McMillan is director, Cox Family Enterprise Center.

Family meetings can be the ideal place to establish values and air the conflicts within the family business. Joseph H Astrachan and Kristi S McMillan explain how important these meetings can be and how you can get the most out of them

Beware thy brother ...
July 1, 2007

It is inevitable that brothers and sisters will clash and argue. While this is bad enough at home, it can do serious damage to a family business. Tom Davidow explains why brothers suffer more than sisters and how these clashes can be avoided

Tom Davidow is founder and principal of Thomas D Davidow & Associates, based in Brookline, MA.

It is inevitable that brothers and sisters will clash and argue. While this is bad enough at home, it can do serious damage to a family business. Tom Davidow explains why brothers suffer more than sisters and how these clashes can be avoided

Leadership development: learning to take charge
July 1, 2007

There comes a time in a family business when control has to be passed down to the next generation. But how do you prepare them to lead? Fran Lotery and Dennis Jaffe explore how families can help their offspring in this regard

Fran Lotery and Dennis Jaffe are partners at Relative Solutions.

There comes a time in a family business when control has to be passed down to the next generation. But how do you prepare them to lead? Fran Lotery and Dennis Jaffe explore how families can help their offspring in this regard

Augmenting the family talent pool
November 1, 2006

Non-family executives can face particular challenges once in the fold of a family business. Dennis Jaffe explains why it is vital that non-family executives feel their future is dependent on performance and not on their political alliances with family leaders

Dennis Jaffe is a founding partner of Relative Solutions, professor at Saybrook Graduate School and author of Working With the Ones You Love.

Non-family executives can face particular challenges once in the fold of a family business. Dennis Jaffe explains why it is vital that non-family executives feel their future is dependent on performance and not on their political alliances with family leaders

Engines at the ready
March 1, 2006

Red Rocket is a $150 million manufacturing and distribution company located on the outskirts of a major American city. The company’s focus is the manufacturing and distribution of children’s toy cars, trucks, ambulances, and helicopters etc.

Red Rocket is a $150 million manufacturing and distribution company located on the outskirts of a major American city. The company's focus is the manufacturing and distribution of children's toy cars, trucks, ambulances, and helicopters etc. This second generation company has been in existence since 1955. The company's workforce of 175 includes a sales team of 25 across North America, Europe and Australia. The company is family-owned and has always been profitable.

The human touch
January 1, 2006

A unified family business depends on good communication and a solid foundation of trust. Andrew Keyt and Joe Astrachan say the secret to good management and visionary leadership rests with making satisfying face-to-face human contact on a regular basis

Andrew Keyt is president of the US chapter of FBN International and executive director of the Loyola University Chicago Family Business Centre. Joe Astrachan is a research fellow at Loyola University Chicago.

A unified family business depends on good communication and a solid foundation of trust. Andrew Keyt and Joe Astrachan say the secret to good management and visionary leadership rests with making satisfying face-to-face human contact on a regular basis

Fight the good fight
November 1, 2005

The best way to avoid conflict is to have good systems of communication. Transparency is key. But, argue the experts, it is also part of life and, rather than avoid it, it is possible to harness it creatively and bolster the company’s productivity. Scott McCulloch reports

Scott McCulloch is editor of Families in Business.

The best way to avoid conflict is to have good systems of communication. Transparency is key. But, argue the experts, it is also part of life and, rather than avoid it, it is possible to harness it creatively and bolster the company's productivity. Scott McCulloch reports

How to stave off conflict and hit a happy compromise in business
July 1, 2005

Families and their businesses do well if they have effective communication skills and regular forums for sharing information. Dennis Jaffe describes how to extract the best outcomes and reach emotional stability in the potential cauldron of family business

Dennis Jaffe is a founding member of the Aspen Family Business Group. www.aspenfamilybusiness.com

Families and their businesses do well if they have effective communication skills and regular forums for sharing information. Dennis Jaffe describes how to extract the best outcomes and reach emotional stability in the potential cauldron of family business

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