In the space of one year, social awareness has escalated and brought the world together in dealing with the health, financial and commercial impact of Covid-19. The way businesses work has changed. How they engage with other people has changed. Their expectations of the companies with whom they choose to do business have grown and intensified.
The impact of Covid-19 was felt almost immediately in most industries and regions of the world. We believed that the first indicator of the impact of Covid-19 on family and non-family businesses would be reflected in their revenue and that proved to be correct.