The Family Office Company (TFO), a Bahrain-based multifamily office, has reacted to demands from wealthy families for higher levels of quality control by announcing it has achieved the ISO 9001 quality assurance rating for all components of its business.
It is the first wealth management firm in the Gulf to achieve the rating in all business areas, which is an internationally recognised benchmark rating the quality of management and operations.
Abdulmohsin Al Omran, founder and CEO of TFO, said: "Achieving ISO 9001 is an important validation of The Family Office's systems, people and processes, confirming our deep commitment to delivering services to our client families at the highest possible levels."
Omar Shafi, of TFO's senior management team, added: "Clients are rightly becoming more and more discerning about who they deal with and the ISO certification gives them independent verification about our professionalism and robustness."
The certification audit was carried out by Lloyds Register Quality Assurance. Mike Richards, of Lloyds, said: "In a time when, more than ever before, investors need confidence in their wealth manager, quality assurance certification is vital. The Family Office Company has shown its commitment to quality and customer service by achieving this certification."
TFO was founded in 2004 by Omran and a group of investment professionals and is the first significant multi family office based in the Gulf region.
Picture: Omar Shafi with Mike Richards
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